Following on from my previous post on Talk Talk I have to say that I am impressed by their response to my email last Friday - which was non too complementary I have to say.
I arrived in this morning to an email from their customer service dept (sent yesterday) stating that I would have my dosh back within 10 working days. I just received another email stating that the money will be put back on my CC shortly.
Well done for acknowledging my complaint AND acting on it. Now, if NTL could do that same??